What This FAQ Section Actually Covers
We built this FAQ around the real questions that come through our support queue — not generic help-center filler. Each answer addresses one specific thing: how to fund your account using PayPal, Venmo, or a Play+ prepaid card; how withdrawals are processed and what verification steps we require; how to reach support when you need a live person; and what state eligibility
means for your access. If you're in Chicago or anywhere else in a supported state, the account setup path is the same — open your account, verify your identity with a government-issued ID, and connect your preferred wallet. Answers here reflect how the platform actually operates, so if something in your account doesn't match what you read here, contact us directly. We
update these entries whenever our processes change.
- PayPal
- Venmo
- Play+
- Live Chat Support
- Identity Verification